Privacy Policy – Restoration and Decor

Effective Date: January 1, 2025

Restoration and Decor (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, https://restorationanddecor.com.

1) Information We Collect

E-Commerce Orders

When you place an order through our site, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order details and history
• Payment information (processed securely through our third-party payment processor; we do not store full credit card details on our servers)

Quote Request Form

When you request a quote, we may collect:

• Name
• Phone number
• Email address
• Project information provided in your message

Automatically Collected Data (cookies & analytics):

• Browser and device details
• IP address and general location
• Website usage data (pages visited, interactions, time spent)
• Cookies (used for functionality, shopping cart, and analytics)

2) How We Use Information

We use collected information to:

• Process and fulfill customer orders
• Provide shipping and customer support updates
• Respond to inquiries and project quote requests
• Improve our website, services, and shopping experience
• Analyze site performance through analytics tools
• Protect against spam, fraud, and abuse

3) Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Service providers that support payment processing, order fulfillment, shipping, hosting, analytics, or communications
• Authorized staff who require access to fulfill orders or respond to quotes
• Legal authorities, if required by law

4) Cookies & Analytics

Our site uses cookies to:

• Enable shopping cart and checkout functionality
• Remember login and preferences
• Track aggregated usage and improve performance

You may disable cookies in your browser, though site functionality (such as checkout) may be limited.

5) Social Media

Our site links to our official Instagram and Facebook pages. Interactions on those platforms are governed by their own privacy policies.

6) Data Retention

• Order and account data are retained as long as necessary to fulfill orders, maintain accounts, and meet legal or tax obligations.
• Quote form submissions are retained only as long as needed to respond.
• Analytics data is retained per provider policies.

7) Security

We implement reasonable security measures to protect your information. All payment transactions are handled securely through our third-party payment processor. However, no online system is completely secure.

8) Your Rights

Depending on your location, you may have the right to:

• Access, correct, or request deletion of your personal information
• Request details about how your data is used and shared
• Restrict or object to certain processing activities

To exercise these rights, please contact us at info@restorationanddecor.com.

9) Contact Us

Restoration and Decor

Phone: 618-925-3225

Email: info@restorationanddecor.com

Website: https://restorationanddecor.com